The Department of Administrative Reforms And
Public Grievances is the nodal agency to formulate policy guidelines for
citizen-centric governance in the country. Redress of citizens' grievances , being
one of the most important initiatives of the department, DAR&PG formulates public
grievance redress mechanisms for effective and timely redress / settlement of citizens'
grievances.
The DAR&PG has been making endeavors to bring
excellence in public service delivery and to redress grievances of citizens in a
meaningful manner by effectively coordinating with different Ministries and Departments
of the Government and trying to eliminate the causes of grievances.
This is a Government of India Portal aimed at providing
the citizens with a platform for redress of their grievances. If you have any grievance
against any Government organization in the country, you may lodge your grievance here which will go to the Ministry/Department/State
Government concerned for immediate redress.
The grievances arising out of Unsatisfactory response
or No response from the Ministry/Department concerned will be taken up by the PG
officers of DAR&PG who will take up the matter with the Ministry/Department concerned
for close monitoring and expeditious redress.
Disclaimer
This Site is Designed, Developed & Hosted by NIC.
Content owned, maintained and updated by Department of Administrative Reforms &
Public Grievances. While all efforts have been made to make this Website as authentic
as possible, the Department of Administrative Reforms & Public Grievances or the
National Informatics Centre will not be responsible for any loss to any person caused
by any shortcoming, defect or inaccuracy in the information available on this Website.
Any query/comments/discrepancies may be communicated to Department of Administrative
Reforms & Public Grievances as per the following Contact Address:
Shri Satish Kumar
Director(PG)
Department of AR & PG, Sardar Patel Bhawan
Parliament Street, New Delhi 110 001
Phone - (011) 23360208
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