Department of Administrative Reforms & Public Grievances, Government of India
Centralized Public Grievance Redress And Monitoring System (CPGRAMS)
version 5.0
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Salient features of CPGRAMS 5.0
Complainant can upload a relevant document
Monitoring dash board for the senior officers
Grievance Monitor to have holistic view
Enhanced Operability
Provision to forward multiple grievances to a single department in one stroke
Provision to forward grievance to multiple departments
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