national emblem Government of India Ministry Of Personnel, Public Grievances & Pensions Department of Administrative Reforms & Public Grievances
Centralized Public Grievance Redress and Monitoring System (CPGRAMS)

List Of Nodal Public Grievance Officers

S.No. Ministry/Department/Organisation Nodal Public Grievance Officer Name and Designation Address Phone No/Fax/Email
1 Administrative Reforms and PG Prisca Mathew
Deputy Secretary		 01123401429
pmathew.edu@nic.in
2 Agriculture and Cooperation Amitabh Gautam
Joint Secretary PG		 Room No. 350, Krishi Bhavan New Delhi 01123382454
amitabh.gautam@gov.in
3 Agriculture Research and Education .
Director		 R No. 102, Krishi Bhawan New Delhi 23382375
dirdare.icar@nic.in
4 Animal Husbandry, Dairying and Fisheries Shri Sagar Mehra
Joint Secretary GC		 Room No. 228, A-Wing, 2nd Floor, Krishi Bhavan New Delhi 23388688
sagar.mehra@nic.in
5 Atomic Energy Shri S. Mervin Alexander
Joint Secretary A&A		 Anushakti Bhavan, 4th floor, C S M Marg, MUMBAI 02222022816
jsaa@dae.gov.in
6 Ayush Shri Yashveer Singh
Dy. Secretary		 01124651644
yv.singh@nic.in
7 Bio Technology Shri J P Meena
DS - PGRC		 01124362885
jp.meena@nic.in
8 Central Board of Direct Taxes (Income Tax) Aashwita Lal
Deputy Secretary		 D/o Revenue,Room No. 255, CBDT (HQ),North Block New Delhi 23095589
dirhq-cbdt@nic.in
9 Central Board of Excise and Customs Smt. Hemambika R. Priya
Commissioner Coordination		 D/o Revenue, Room No. 245-C, North Block, CBEC New Delhi 23092038
cpgrams-cbec@nic.in
10 Chemicals and Petrochemicals Shri Rakesh Kumar Kamra
Deputy Director General		 Room No. 344-A, Shastri Bhavan, New Delhi 23386752
11 Civil Aviation Dr. Shefali Juneja
Joint Secretary and PGO		 R. No.351, 3rd Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi 01124616372
shefalij.moca@nic.in
12 Coal Shri Animesh Bharti
Economic Adviser		 Ministry of Coal, 5th Floor , Lok Nayak Bhawan, Khan Market. New Delhi 24655949
adviser.moc@nic.in
13 Commerce Shri B. Praveen
Joint Secretary PG		 Room No. 287, Udyog Bhavan New Delhi 01123062704
b.praveen@nic.in
14 Consumer Affairs Shri Sita Ram Meena
Director		 Room No.456A Krishi Bhavan New Delhi 23387737
dirpg-ca@gov.in
15 Corporate Affairs Shri V. K. Khubchandani
DII		 Kota House, New Delhi
16 Culture Shri Shravan Kumar
Joint Secretary		 Shastri Bhavan, C Wing, Room No.332 New Delhi 23381396
17 Defence Shri V. Anandarajan
JS PG &amp Coord and CAO		 Room No. 156, E Block, Dara Shikoh Road, New Delhi 01123017828
18 Defence Finance Shri Rabindra Kumar Karna
Addl FA RK & Jt. Secret		 Room No 131B, South Block DHQ PO New Delhi-110011 23011250
19 Defence Production Shri R.C.Meena
Deputy Secretary Coord DDP		 01123013705
dscoord@ddpmod.gov.in
20 Defence Research and Development Shri Gopal Bhushan
Sc H &amp Director Personn		 DRDO Hqrs, Min of Defence Room No. 217, DRDO Bhawan, Rajaji Marg New Delhi 23013335
mukta@hqr.drdo.in
21 Development of North Eastern Region Nehjamang Simte
Deputy Secretary		 01123794689
nsymte.65@gov.in
22 Drinking Water and Sanitation Samir Kumar
Economic Adviser		 Pt. Deendayal Antyodaya Bhawan,12th floor, CGO Complex,Lodhi Road, New Delhi 24366528
23 Earth Sciences Randhir Patel
Deputy Secretary		 01124669515
randhir.patel@nic.in
24 Economic Affairs Shri K Rajaraman
Add. Secretary,Inv & Admin		 Room No. 129-B North Block, New Delhi 23092420
25 Electronics & Information Technology Ms. Simmi Chaudhary
Economic Adviser		 6, CGO Complex, Electronics Niketan, New Delhi 01124361951
s.chaudhary@nic.in
26 Empowerment of Persons with Disabilities Jagdish Kumar
Senior Consultant		 505, B-I Block Paryavaran Bhavan, CGO Complex New Delhi 24369023
27 Environment, Forest and Climate Change Smt. Geeta Menon
Joint Secretary		 01124695281
menong.cag@gov.in
28 Ex Servicemen Welfare Shri Pudi Hari Prasad
Joint Secretary ESW		 99-A South Block DHQ PO New Delhi 23011804
29 Expenditure Shri Rajeev Ranjan
Joint Secretary P.F.1 Division		 Room No. 169-C, North Block, New Delhi 23094811
ranjan.rajeev@gov.in
30 External Affairs Arun K. Chatterjee
Joint Secretary PSP and CPO		 PSP Division, Patiala House Annexe, Tilak Marg, New Delhi 23387013
jscpo@mea.gov.in
31 Fertilizers Shri Rakesh Kumar
Deputy Secretary Coord.& V		 104, B Wing, Ist Floor, Shastri Bhawan, New Delhi 23384889
rakesh.kr59@nic.in
32 Financial Services (Banking Division) Lalit Kumar Chandel
Economic Adviser		 01123747119
no-sobo3-dfs@nic.in
33 Financial Services (Insurance Division) Lalit Kumar Chandel
Economic Adviser		 01123747119
no-sobo3-dfs@nic.in
34 Financial Services (Pension Reforms) Madnesh Kumar Mishra
Joint Secretary		 Room No. 3, 3rd Floor, Jeevandeep Building New Delhi 23340673
madnesh.mishra@gov.in
35 Food and Public Distribution Shri Edwin Kulbhushan Majhi
Addl. Secretary Storage and PG		 Room No. 184 Krishi Bhavan New Delhi 23383406
ek.majhi@nic.in
36 Food Processing Industries Shri. Minhaj Alam
Jt. Secretary		 01126492176
minhaj@ias.nic.in
37 Health & Family Welfare Shri Nilambuj Sharan
Economic Adviser		 01123061790
nilambuj.sharan@nic.in
38 Health Research Shri D.R. Meena
Deputy Secretary		 Room No. 210 Indian Red Cross Society Building, 1, Red Cross Road, NEW DELHI 23736216
daulat.meena@gov.in
39 Heavy Industry Shri Amit Varadan
Joint Secretary		 Udyog Bhavan Room No.183 New Delhi 01123061858
amit.varadan@gov.in
40 Higher Education Shri V.L.V.S.S.Subba Rao
Economic Advisor		 Ministry of Human Resource Development Room No. 107, D Wing Shastri Bhawan, New Delhi 23384245
subba.rao61@nic.in
41 Home Affairs Saheli Ghosh Roy
Joint Secretary C&IC		 Room No. 188, North Block, New Delhi 23092392
jscpg-mha@nic.in
42 Housing and Urban Affairs Ms. Nandita Gupta
Joint Secretary		 01123061444
jsle-mohua@gov.in
43 Industrial Policy & Promotion Deputy Secretary
Deputy Secretary		 Room No Udyog Bhavan New Delhi 23061688
44 Information and Broadcasting P. K. Abdul Kareem
Economic Advisor		 01123383374
pka.kareem@nic.in
45 Investment & Public Asset Management Shri N V Reddy
Joint Secretary		 Room No.404, 4th Floor, Block -11, CGO Complex, Lodhi Road, New Delhi 243678776
nv.reddy@nic.in
46 Justice Smt Sushma Taishete
Joint Secretary		 Jaisalmer House, 26 Mansingh Road, New Delhi 01123385020
jsst-doj@gov.in
47 Labour and Employment Shri Suresh Singh
Director 		R No 306, Third Floor, Shram Shakti Bhavan, Rafi Marg New Delhi 23731574
dirpg-mole@gov.in
48 Land Resources Shri D.R. Sharma
Deputy Director Admin.		 01123062722
devraj.sharma@nic.in
49 Legal Affairs Shri Anadee Nath Mishra
Joint Secretary		 R.No. 422(A), A-wing, Shastri Bhawan, Dr.Rajendra Prasad Rd. New Delhi 23381838
50 Legislative Department Shri B.M. Sharma
Deputy Secretar		 Shastri Bhavan New Delhi
51 Micro Small and Medium Enterprises Shri A.K. Chaube
Director		 Room No. 356-A Udyog Bhawan New Delhi 23061636
ak.chaube@nic.in
52 Mines Shri Alok Chandra
Economic Advisor		 Room No. 308, A wing, Shastri Bhavan, New Delhi 23384592
53 Minority Affairs Ravi Sunder
Deputy Secretary		 Room No. 1146 Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi 24364316
54 New and Renewable Energy Ms. Alka Joshi
Dy. Secretary		 Room No. 1027A, Paryavaran Bhawan CGO Complex, Lodi Road, N Delhi 243607071027
alka.mnre@gov.in
55 NITI Aayog Shri Alok Kumar
Adviser OMandC		 Room No. 264, NITI Aayog, Sansad Marg, New Delhi 23096613
alokkumar.up@nic.in
56 O/o the Comptroller & Auditor General of India AC N
Asstt. C. & A. G. N		 9, Deen Dayal Upadhayaya Marg, New Delhi
acn@cag.gov.in
57 Official Language Dr. Bipin Behari
Joint Secretary		 NDCC-II Bhawan, Jai Singh Road New Delhi 01123438130
jsol@nic.in
58 Panchayati Raj Smt. Sujata Sharma
Economic Advisor		 Room No. 127, First Floor, Sardar Patel Bhawan, Parliament Street, New Delhi 23746560
59 Parliamentary Affairs Dr. Satya Prakash
Joint Secretary		 87, Parliament House New Delhi 23034734
jsmpa@nic.in
60 Pensions and Pensioners Welfare Shri Sanjay Wadhawan
Deputy Secretary		 Janpath Bhawan, 8th Floor,B-Wing New Delhi 01123350063
sanjay.wadhawan27@nic.in
61 Personnel and Training Shri Vijoy Kumar Singh
Joint Secretary		 Room No. 278-A, North Block New Delhi 23093668
jsata@nic.in
62 Petroleum and Natural Gas Shri Gaurav Kumar
Director		 01123383678
kumar.gaurav@nic.in
63 Pharmaceutical Rajneesh Tingal
Joint Secretary		 01123074010
r.tingal@nic.in
64 Posts Ms. Pratibha Nath
DDG PG		 Room No. 312, Dak Bhavan, Parliament Street New Delhi 23096087
65 Power SHRI RAJ PAL
Economic Advisor		 01123715595
raj.pal@nic.in
66 Public Enterprises Shri Saibal Sarkar
Director		 Room No. 307, Block No. 14, Public Enterprises Bhawan, Lodhi Road, CGO Complex New Delhi 24360841
saibal.sarkar@nic.in
67 Railways, ( Railway Board) SHRI VIVEK SRIVASTAVA
EXECUTIVE DIRECTOR PG		 ROOM NO. 507A RAIL BHAVAN RAISINA ROAD NEW DELHI 23386203
edpg@rb.railnet.gov.in
68 Revenue Shri Lalit Wadhwa
Deputy Secretary Pers		 Room No. 66-A North Block, New Delhi 01123092282
dspers.rev@gov.in
69 Road Transport and Highways Shri Kamlesh Chaturvedi
Joint Secretary		 Room No. 323,Transport Bhawan, Sansad Marg New Delhi 23753991
k.chaturvedi@gov.in
70 Rural Development Ms. Alka Upadhyay
Joint Secretary PG & CVO		 Room No. 249, 2nd floor, Krishi Bhawan New Delhi 23383553
71 School Education and Literacy Shri V.L.V.S.S.Subba Rao
Economic Advisor		 Ministry of Human Resource Development Room No. 107 D Wing, Shastri Bhawan New Delhi 23384245
subba.rao61@nic.in
72 Science and Technology Smt. Anju Bhalla
Joint Secretary PG		 17-A, S and T Block-I, Technology Bhavan New Mehrauli Road, New Delhi 26516077
anju_bhalla@nic.in
73 Scientific & Industrial Research Shri K.R. Vaidheeswaran
Joint Secretary Admn.		 Anusandhan Bhawan, Rafi Marg, New Delhi 23716582
jsa@csir.res.in
74 Shipping Shri Lucas L. Kamsuan
Joint Secretary		 Room No. 428, Parivahan Bhavan, 1, Sansad Marg New Delhi 23710220
lucasl.kamsuan@nic.in
75 Skill Development and Entrepreneurship Ms. Jyotsna Sitling
Joint Secretary		 2nd floor, Shivaji Stadium Annexe building Shaheed Bhagat Singh Marg, Connaught Place New Delhi 01123450827
jsitling@gov.in
76 Social Justice and Empowerment Sh Bharat Lal Meena
Director PG		 01123383256
bharatlal.meena28@gov.in
77 Space Shri S Kumaraswamy
Joint Secretary		 Antariksh Bhavan, New B.E.L. Road, Bangalore 08023416393
78 Sports PGO
PGO		 Shastri Bhawan New Delhi
79 Statistics and Programme Implementation Shri Arun Kumar Yadav
Joint Secretary		 Sardar Patel Bhavan Sansad Marg New Delhi 01123746725
js-mospi@nic.in
80 Steel Shri Puneet Kansal
Joint Secretary		 Room No. 296 Udyog Bhavan, New Delhi 23061896
js1-steel@gov.in
81 Telecommunications Shri Arjun Singh
Deputy Director General PG		 Room No.612,6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Delhi 01123221231
ddgpg-dot@nic.in
82 Textiles Shri Puneet Agarwal
Joint Secretary		 01123061826
puneet.ias@nic.in
83 Tourism Niraj Sharan
Assistant Director General		 R.No. 23, C-1 Hutments Dalhousie Road New Delhi 01123012805
neeraj.sharan@nic.in
84 Tribal Affairs Shri A. K. Singh
Joint Secretary		 Room No. 295, IInd Floor, August Kranti Bhawan Ministry of Tribal Affairs New Delhi 26160312
singh.ak2862@nic.in
85 Unique Identification Authority of India Shri. S Gopala Krishna
Deputy Director		 Unique Identification Authority of India, HQ 3nd Floor, Bangla Sahib Road Behind Kali Mandir, New Delhi 01123478613
sunku.krishna@uidai.net.in
86 Water Resources, River Development & Ganga Rejuvenuation, Shri Girraj Goyal
Director		 Room No. 627, 6th Floor, Shram Shakti Bhawan, Rafi Marg, New Delhi. 23766369
dircoord-mowr@nic.in
87 Women and Child Development Shri S.R. Meena
Deputy Secretary		 01123361721
shiv.meena62@nic.in
88 Youth Affairs Smt. Debanjana Ray
Deputy Secretary		 01123381644
debanjana.ray@gov.in