national emblem Government of India Ministry Of Personnel, Public Grievances & Pensions Department of Administrative Reforms & Public Grievances
Centralized Public Grievance Redress and Monitoring System (CPGRAMS)

List Of Nodal Public Grievance Officers

S.No. Ministry/Department/Organisation Nodal Public Grievance Officer Name and Designation Address Phone No/Fax/Email
1 Administrative Reforms and PG Sumita Dasgupta
Deputy Secretar		 5th Floor Sardar Patel Bhawan Sansad Marg, New Delhi 23741006
d.sumita@nic.in
2 Agriculture and Cooperation Amitabh Gautam
Joint Secretary PG		 Room No. 350, Krishi Bhavan New Delhi 01123382454
amitabh.gautam@gov.in
3 Agriculture Research and Education .
Director		 R No. 102, Krishi Bhawan New Delhi 23382375
dirdare.icar@nic.in
4 Animal Husbandry, Dairying and Fisheries Shri Sagar Mehra
Joint Secretary GC		 Room No. 228, A-Wing, 2nd Floor, Krishi Bhavan New Delhi 23388688
sagar.mehra@nic.in
5 Atomic Energy Shri S. Mervin Alexander
Joint Secretary A&A		 Anushakti Bhavan, 4th floor, C S M Marg, MUMBAI 02222022816
jsaa@dae.gov.in
6 Ayush Shri R.C. Aggarwal
Dy. Director General		 AYUSH BHAWAN, B Block, GPO Complex, INA, New Delhi NEW DELHI 24651964
rc.aggarwal@nic.in
7 Bio Technology Ms Priti Katiyar
Director		 Room No. 708, Block No. 2, 7th Floor, CGO Complex, Lodi Road, New Delhi 24365972
priti.irps@dbt.nic.in
8 Central Board of Direct Taxes (Income Tax) Aashwita Lal
Director		 D/o Revenue,Room No. 255, CBDT (HQ),North Block New Delhi 23095589
dirhq-cbdt@nic.in
9 Central Board of Excise and Customs Smt. Hemambika R. Priya
Commissioner Coordination		 D/o Revenue, Room No. 245-C, North Block, CBEC New Delhi 23092038
cpgrams-cbec@nic.in
10 Chemicals and Petrochemicals Shri Rakesh Kumar Kamra
Deputy Director General		 Room No. 344-A, Shastri Bhavan, New Delhi 23386752
11 Civil Aviation Dr. Shefali Juneja
Joint Secretary and PGO		 R. No.351, 3rd Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi 01124616372
shefalij.moca@nic.in
12 Coal Shri Animesh Bharti
Economic Adviser		 Ministry of Coal, 5th Floor , Lok Nayak Bhawan, Khan Market. New Delhi 24655949
adviser.moc@nic.in
13 Commerce Shri Rajneesh
Joint Secretary PG		 Room No. 132 Udyog Bhavan New Delhi 23062166
jsadmin-doc@gov.in
14 Consumer Affairs Shri Sita Ram Meena
Director		 Room No.456A Krishi Bhavan New Delhi 23387737
dirpg-ca@gov.in
15 Corporate Affairs Shri V. K. Khubchandani
Joint Director		 Kota House, New Delhi
16 Culture Shri Shravan Kumar
Joint Secretary		 Shastri Bhavan, C Wing, Room No.332 New Delhi 23381396
17 Defence Shri V. Anandarajan
JS PG &amp Coord and CAO		 Room No. 156, E Block, Dara Shikoh Road, New Delhi 01123017828
18 Defence Finance Shri Rabindra Kumar Karna
Addl FA RK & Jt. Secret		 Room No 131B, South Block DHQ PO New Delhi-110011 23011250
19 Defence Production Shari R.C.Meena
Deputy Secretary Coord DDP		 Room No. 11, South Block New Delhi 23013705
dscoord@ddpmod.gov.in
20 Defence Research and Development Shri Gopal Bhushan
Sc H & Director Personnel		 DRDO Hqrs, Min of Defence Room No. 217, DRDO Bhawan, Rajaji Marg New Delhi 23013335
mukta@hqr.drdo.in
21 Development of North Eastern Region Ravindra Chaudhury
Director		 Room No. 269 Vigyan Bhavan Annexe, New Delhi 2302292
22 Drinking Water and Sanitation Samir Kumar
Economic Adviser		 Pt. Deendayal Antyodaya Bhawan,12th floor, CGO Complex,Lodhi Road, New Delhi 24366528
23 Earth Sciences H. L. Meena
Deputy Secretary		 Room No. 202, 2nd Floor, Prithvi Bhawan Opp. India Habitat Centre, Lodi Road, New Delhi 24669531
24 Economic Affairs Shri Prashant Goyal
Joint Secretary ACC		 Room No. 40-B North Block, New Delhi 23093881
jsabc-dea@nic.in
25 Electronics & Information Technology Ms. Simmi Chaudhary
Economic Adviser		 6, CGO Complex, Electronics Niketan, New Delhi 01124361951
s.chaudhary@nic.in
26 Empowerment of Persons with Disabilities Jagdish Kumar
Senior Consultant		 505, B-I Block Paryavaran Bhavan, CGO Complex New Delhi 24369023
27 Environment, Forest and Climate Change Shri Nikunja K. Sundaray
Joint Secretary		 2nd Floor, Agni Indira Paryavaran Bhavan, Jor Bagh New Delhi 24695281
28 Ex Servicemen Welfare Shri Pudi Hari Prasad
Joint Secretary ESW		 99-A South Block DHQ PO New Delhi 23011804
29 Expenditure Shri Rajeev Ranjan
Joint Secretary P.F.1 Division		 Room No. 169-C, North Block, New Delhi 23094811
ranjan.rajeev@gov.in
30 External Affairs Arun K. Chatterjee
Joint Secretary PSP and CPO		 CPV Division, Patiala House Annexe, Tilak Marg, New Delhi 23387013
jscpo@mea.gov.in
31 Fertilizers Shri Rakesh Kumar
Deputy Secretary Coord.& V		 104, B Wing, Ist Floor, Shastri Bhawan, New Delhi 23384889
rakesh.kr59@nic.in
32 Financial Services (Banking Division) N. Srinivasa Rao
Economic Adviser		 Room No. 12-B, 3rd Floor,Jeevan Deep Building Building, Sansad Marg New Delhi 23742100
srinivas.rn@nic.in
33 Financial Services (Insurance Division) N. Srinivasa Rao
Economic Adviser		 Room No.12-B, 3rd Floor, Jeevan Deep Building Building, Sansad Marg New Delhi 23742100
srinivas.rn@nic.in
34 Financial Services (Pension Reforms) Madnesh Kumar Mishra
Joint Secretary		 Room No. 3, 3rd Floor, Jeevandeep Building New Delhi 23340673
madnesh.mishra@gov.in
35 Food and Public Distribution Shri Edwin Kulbhushan Majhi
Joint Secretary Storage and PG		 Room No. 184 Krishi Bhavan New Delhi 23383406
e.k.majhi@nic.in
36 Food Processing Industries Shri.Parag Gupta
Jt. Secretary E		 Panchsheel Bhawan, August Kranti Marg, New Delhi 01126492176
parag.gupta@gov.in
37 Health & Family Welfare Shri Nilambuj Sharan
Economic Adviser		 Room No. 152, A Wing Nirman Bhavan New Delhi 23061790
nilambuj.sharan@nic.in
38 Health Research Indira Sharma
Deputy Secretary		 Room No. 206, Indian Red Cross Society Building, 1, Red Cross Road, NEW DELHI 23736087
39 Heavy Industry Shri Pravin L. Agrawal
Joint Secretary		 Udyog Bhavan Room No.183 New Delhi 23063733
pravin.agrawal@nic.in
40 Higher Education Shri V.L.V.S.S.Subba Rao
Economic Advisor		 Ministry of Human Resource Development Room No. 107, D Wing Shastri Bhawan, New Delhi 23384245
subba.rao61@nic.in
41 Home Affairs Saheli Ghosh Roy
Joint Secretary C&IC		 Room No. 188, North Block, New Delhi 23092392
jscpg-mha@nic.in
42 Housing and Urban Affairs Shri Sudhir Kumar Tewari
Economic Adviser II		 M/o HUA, Room No. 232, C Wing, Nirman Bhavan, Maulana Azad Road, New Delhi 23061397
ecadv-mhupa@nic.in
43 Industrial Policy & Promotion Deputy Secretary
Deputy Secretary		 Room No Udyog Bhavan New Delhi 23061688
44 Information and Broadcasting Ms. A. Srija
Economic Advisor		 Room No. 665, A Wing Shastri Bhawan, New Delhi 23383374
45 Investment & Public Asset Management Shri N V Reddy
Joint Secretary		 Room No.404, 4th Floor, Block -11, CGO Complex, Lodhi Road, New Delhi 243678776
nv.reddy@nic.in
46 Justice Shri R.K. Kashyap
Joint Secretary		 Jaisalmer House, Mansingh Road, New Delhi 23383037
47 Labour and Employment Shri Vinod Kumar
Director and PG		 R No 302, Third Floor, Shram Shakti Bhavan, New Delhi 23473379
dirpg-mole@gov.in
48 Land Resources Vijay Parkash
Director Admn.		 Room 108, G Wings , NBO Building Nirman Bhavan New Delhi 01123063271
vijay.parkash70@nic.in
49 Legal Affairs Shri Anadee Nath Mishra
Joint Secretary		 R.No. 422(A), A-wing, Shastri Bhawan, Dr.Rajendra Prasad Rd. New Delhi 23381838
50 Legislative Department Shri B.M. Sharma
Deputy Secretar		 Shastri Bhavan New Delhi
51 Micro Small and Medium Enterprises Shri L.Haokip
Director		 Room No. 123 Udyog Bhawan New Delhi 23061431
l.haokip@nic.in
52 Mines Shri Alok Chandra
Economic Advisor		 Room No. 308, A wing, Shastri Bhavan, New Delhi 23384592
53 Minority Affairs Ravi Sunder
Deputy Secretary		 Room No. 1146 Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi 24364316
54 New and Renewable Energy Ms. Alka Joshi
Dy. Secretary		 Room No. 1027A, Paryavaran Bhawan CGO Complex, Lodi Road, N Delhi 243607071027
alka.mnre@gov.in
55 NITI Aayog Shri Alok Kumar
Adviser OMandC		 Room No. 264, NITI Aayog, Sansad Marg, New Delhi 23096613
alokkumar.up@nic.in
56 O/o the Comptroller & Auditor General of India AC N
Assistant C&AG N		 9, Deen Dayal Upadhayaya Marg, New Delhi
57 Official Language Dr. Bipin Behari
Joint Secretary		 NDCC-II Bhawan, Jai Singh Road New Delhi 01123438130
jsol@nic.in
58 Panchayati Raj Smt. Sujata Sharma
Economic Advisor		 Room No. 127, First Floor, Sardar Patel Bhawan, Parliament Street, New Delhi 23746560
59 Parliamentary Affairs Dr. Satya Prakash
Joint Secretary		 87, Parliament House New Delhi 23034734
jsmpa@nic.in
60 Pensions and Pensioners Welfare Shri Sanjay Wadhawan
Deputy Secretary		 Room No. H-11,3rd Floor, Lok Nayak Bhavan, Khan Market New Delhi 01124655523
sanjay.wadhawan27@nic.in
61 Personnel and Training Shri Vijoy Kumar Singh
Joint Secretary		 Room No. 278-A, North Block New Delhi 23093668
jsata@nic.in
62 Petroleum and Natural Gas Smt Sushma Rath
Joint Secretary		 Room No. 211a, B Wing, Shastri Bhavan New Delhi 23386407
sushma2764@yahoo.com
63 Pharmaceutical Dinesh Kapila
Economic Adviser		 346, A-Wing, Third Floor Shastri Bhawan NEW DELHI 01123381927
dinesh.kapila@nic.in
64 Posts Ms. Pratibha Nath
DDG PG		 Room No. 312, Dak Bhavan, Parliament Street New Delhi 23096087
65 Power Ms. Bharati
Joint Secretary Admn and Griev		 Room No. 417, 4th Floor, Shram Shakti Bhawan, Rafi Marg, New Delhi 01123710389
66 Public Enterprises Shri Saibal Sarkar
Director		 Room No. 307, Block No. 14, Public Enterprises Bhawan, Lodhi Road, CGO Complex New Delhi 24360841
saibal.sarkar@nic.in
67 Railways, ( Railway Board) SHRI VIVEK SRIVASTAVA
EXECUTIVE DIRECTOR PG		 ROOM NO. 507A RAIL BHAVAN RAISINA ROAD NEW DELHI 23386203
edpg@rb.railnet.gov.in
68 Revenue Shri Lalit Wadhwa
Deputy Secretary Pers		 Room No. 66-A North Block, New Delhi 01123092282
dspers.rev@gov.in
69 Road Transport and Highways Shri Kamlesh Chaturvedi
Joint Secretary		 Room No. 323,Transport Bhawan, Sansad Marg New Delhi 23753991
k.chaturvedi@gov.in
70 Rural Development Ms. Alka Upadhyay
Joint Secretary PG & CVO		 Room No. 249, 2nd floor, Krishi Bhawan New Delhi 23383553
71 School Education and Literacy Shri V.L.V.S.S.Subba Rao
Economic Advisor		 Ministry of Human Resource Development Room No. 107 D Wing, Shastri Bhawan New Delhi 23384245
subba.rao61@nic.in
72 Science and Technology Smt. Anju Bhalla
Joint Secretary PG		 17-A, S and T Block-I, Technology Bhavan New Mehrauli Road, New Delhi 26516077
anju_bhalla@nic.in
73 Scientific & Industrial Research Shri K.R. Vaidheeswaran
Joint Secretary Admn.		 Anusandhan Bhawan, Rafi Marg, New Delhi 23716582
jsa@csir.res.in
74 Shipping Shri K. Touthang
Joint Secretary		 Room No. 422,Parivahan Bhavan, 1, Sansad Marg New Delhi 23318212
jspg-ship@gov.in
75 Skill Development and Entrepreneurship Ms. Jyotsna Sitling
Joint Secretary		 2nd floor, Shivaji Stadium Annexe building Shaheed Bhagat Singh Marg, Connaught Place New Delhi 01123450827
jsitling@gov.in
76 Social Justice and Empowerment Sh. G. K. Dwivedi
Director PG		 6th floor,Room No. 636, A Wing, Shastri Bhavan, New Delhi 01123383256
gkdwivedi1970@gmail.com
77 Space Shri S Kumaraswamy
Joint Secretary		 Antariksh Bhavan, New B.E.L. Road, Bangalore 08023416393
78 Sports PGO
PGO		 Shastri Bhawan New Delhi
79 Statistics and Programme Implementation Shri Arun Kumar Yadav
Joint Secretary		 Sardar Patel Bhavan Sansad Marg New Delhi 01123746725
js-mospi@nic.in
80 Steel Shri Puneet Kansal
Joint Secretary		 Room No. 296 Udyog Bhavan, New Delhi 23061896
js1-steel@gov.in
81 Telecommunications Shri Arjun Singh
Deputy Director General PG		 Room No.612,6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Delhi 01123221231
ddgpg-dot@nic.in
82 Textiles Shri A. Madhukumar Reddy
Joint Secretary		 Room No. 270 Udyog Bhavan, New Delhi 23061450
83 Tourism Niraj Sharan
Assistant Director General		 R.No. 23, C-1 Hutments Dalhousie Road New Delhi 01123012805
neeraj.sharan@nic.in
84 Tribal Affairs Smt. Vishu Maini
Deputy Director General		 August Kranti Bhawan Ministry of Tribal Affairs New Delhi 26182094
vishu@nic.in
85 Unique Identification Authority of India Shri. S Gopala Krishna
Deputy Director		 Unique Identification Authority of India, HQ 3nd Floor, Bangla Sahib Road Behind Kali Mandir, New Delhi 01123478613
sunku.krishna@uidai.net.in
86 Water Resources, River Development & Ganga Rejuvenuation, Shri Girraj Goyal
Director		 Room No. 627, 6th Floor, Shram Shakti Bhawan, Rafi Marg, New Delhi. 23766369
dircoord-mowr@nic.in
87 Women and Child Development Shri V. S.Yadav
Deputy Secretar		 3rd Floor, Jeevan Vihar Building Parliament Street, New Delhi 23743978
yadav.vs@nic.in
88 Youth Affairs Shri jitendra Chadha
Deputy Secretary		 Room No. 502, B Wing, Shastri Bhavan, New Delhi 23073302
jitendra.chadha25@gov.in